Privacy Policy and Terms & Conditions

1. Introduction

Welcome to Salon D’ Elegance! This combined Privacy Policy and Terms & Conditions document outlines how we collect, use, and protect your information when you visit our website, https://salonsdelegance.com (the “Site”), and interact with our services. By accessing or using our Site, you agree to the terms described herein. If you do not agree with these terms, please do not use our Site.

2. Information Collection and Use

2.1 Personal Information We collect personal information that you voluntarily provide to us when you:

• Make an appointment through our Site.
• Subscribe to our newsletter.
• Contact us via email (salondelegance1330@yahoo.com) or through our contact form.

The personal information we collect may include your name, email address, phone number, and any other information you choose to provide.

2.2 Usage Data We collect information that your browser sends whenever you visit our Site (“Usage Data”). This may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

4. Third-Party Services

4.1 Google Analytics We use Google Analytics to monitor and analyze the use of our Site. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services.

4.2 Google Ads and Google Tag Manager We use Google Ads and Google Tag Manager to manage our advertisements and website tags. These services may collect information about your visit to our Site, which helps us to better understand our audience and tailor our marketing efforts.

4.3 Facebook Pixel We use Facebook Pixel to measure the effectiveness of our advertising by understanding the actions people take on our Site. The collected data helps us track conversions from Facebook ads, optimize ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our Site.

4.4 PageSense We use Zoho PageSense to analyze user behavior and improve the user experience on our Site. This tool helps us to collect data on how users interact with our Site, including heatmaps and session recordings.

4.5 CallRail We use CallRail to track and manage our call interactions with customers. CallRail collects data such as call recordings and caller information, which helps us improve our customer service and marketing efforts.

5. Use of Data

We use the collected data for various purposes:

• To provide and maintain our Site.
• To notify you about changes to our Site or services.
• To allow you to participate in interactive features of our Site when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our Site.
• To monitor the usage of our Site.
• To detect, prevent, and address technical issues.
• To send you marketing and promotional communications, if you have opted in to receive them.

6. User Consent

By using our Site and providing your personal information, you consent to our collection, use, and sharing of your information as described in this policy. If you do not agree to this policy, please do not use our Site.

7. Contact Us

If you have any questions about this Privacy Policy and Terms & Conditions, please contact us at:

Email: salondelegance1330@yahoo.com

Thank you for choosing Salon D’ Elegance!